Exchange and Refund Policy

Jonk will exchange any full price garment within 14 days of purchase if the garment has not been worn, washed and tags still attached with proof of purchase. The garment will be inspected before exchange. We regret no refunds or exchanges on sale items. Courier costs of returned good shall be charged at customer’s expense. Any returns enquiries can be sent to help@jonk.co.za .

Privacy Policy

What will Jonk be doing with your personal information?

Your personal information will be available to Jonk when purchasing from our website. This information includes name, contact details and address. When browsing our site information such as your internet usage information will be available to Jonk.

When you subscribe to our mailing list you will receive new blogposts, product information and more about Jonk.

Unfortunately without acceptance of this policy we cannot sell any goods to you. This information will be used to customise and improve your buying journey on the Jonk website. We may share your information with third parties for the purpose to fulfill our commitment to you or for any legal reason whatsoever. Your information will be safely stored on our database for as long as needed. Information provided may be transferred to a foreign country by Jonk. All the personal information collected is in accordance to the relevant laws of South Africa. You can remove yourself from our database by contacting us on help@jonk.co.za

This site is secure and has measures in place to prevent any interference.

Jonk reserves the right to make changes to the privacy policy and any changes will be communicated to our client database.

Terms of Service

Please ensure the terms of service are read carefully before browsing or purchasing from our site. Any page visited will bound you to the terms of service, if you have any objections please do not access any of our pages or make use of any of our services.

These terms are subject to all parties. Jonk is the vendor on this site and you will be viewed as the customer in the terms of service. These terms will be accepted and continued until terminated. Breach of this agreement gives Jonk certain rights in terms of our law. You indemnify Jonk and any related parties against any liability related to the use of our site.

By making a purchase on our site you agree that you are of legal capacity to enter into this transaction and the information provided is accurate. The conclusion of this agreement will be finalized once we dispatch your parcel. We have the right to cancel an order, the money will be refunded if the transaction went through successfully. We conclude an agreement where you are domiciled. Each transaction will be seen as a separate agreement to the terms of services if one is deemed a breach of agreement all orders will be seen as a breach of agreement.

Jonk owns all the intellectual property displayed on this site and goods sold on it. The use of our intellectual property without our permission may lead to prosecutions for violation of our rights. Our trademarks are the property of Jonk and may not be used without our permission. All other trademarks are the property of their respective owners.

The garments sold on our site will be at your expense as well as the courier charges unless agreed otherwise. The packaging and couriers services used is at Jonk’s discretion. Goods will be packed and shipped as soon as possible, any delay in your order will be communicated to you with the option to cancel and be refunded. Garments will only be dispatched once full payment has been received.

Any damages of the actual product supplied Jonk will be liable for to the total amount you have paid for the products including courier charges. Jonk accepts no liability for any indirect damages caused. Any direct damages related to this website will be limited to R100.

All warranties are allowed by the applicable law. The Jonk website is used at own risk with no warranties.

Any personal information shared with us gives us the permission to use it in order to supply you with the goods ordered. Jonk will not be held responsible for the data stored on our site.

The South African law governs this site. You consent to the jurisdiction of the South African Magistrate Court. By making use of this site you agree that you are of legal age in South Africa. Product may not be used for any illegal or unauthorized activities.

Any expansion of our brand shall also be subject to the terms and conditions in this section. Any changes to these terms shall be updated on this site and will be available to any visitors of this site.

Anything that prevents Jonk or the party involved to comply the the terms of service will not be held liable for breach of agreement if the caused circumstances is out of the control of both parties mentioned. If the circumstances persist for longer than 60 calendar days the affected party can cancel the terms of service with a written notice.

This site may not be copied without our permission. You may not frame this site. Jonk owns the all rights to this website.

Any further enquiries regarding our terms of service can be sent to hello@jonk.co.za